Systems Engineer

CDM Service Group is a centralized office that provides our Construction, Distribution, and Manufacturing companies with various administrative functions, services, and support for their businesses.  

Our employees love the small yet strong team atmosphere.  Because we value our employees, we strive to provide a competitive salary and benefits package, including medical; dental; 401k; voluntary benefits; disability; life insurance; paid vacation, holiday, volunteer & sick time; paid parental leave; student loan paydown program; and EAP.

Responsibilities of the position include:

• Create and manage user accounts, directories, files and their associated permissions.
• Install, configure, test, and maintain operating systems, including application software and system management tools.
• Maintain documentation, including network diagrams, hardware and software configurations, hardware and software inventories, and other related information.
• Monitor, troubleshoot and respond to all level incidents/tickets for end users.
• Manage and monitor all installed operating systems, infrastructure (physical and virtual), and corporate networks (LAN/WAN).
• Implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, and switches.
• Ensure systems are scalable, highly available, and secure
• Fully documenting all created design, deployment, and support processes.
• Willingness to work additional hours to include on-call duty during the week and/or weekend, as required
• Implementing best practices for system security and data backups.
• Stay up to date with latest technology and best practices (webinars and conferences)
• Speaking to and collaborating with a variety of people, such as clients, vendors, management, and information technology (IT) staff during the creation and maintenance of systems.
• Other duties as assigned.

Required Skills/Abilities:

• Knowledge in supporting Office O365 (Outlook, OneDrive, Teams and SharePoint)
• Knowledge of everything Windows including Windows 10 - 11, Server 2019, Active Directory, Group Policy, etc.
• Knowledge of Firewalls, switches, cabling, and conference room video equipment.
• General Virtualization experience including VMware, HyperV.
• General knowledge of TCP/IP, vlan’s and WAN concepts
• Familiarity with cloud computing environments such as AWS or Azure.
• Knowledge in Change Management process.
• Ability to prioritize tasks by importance and deadlines.
• Ability to adapt and adjust schedule to rapidly changing priorities.
• Ability to travel as needed to remote offices.
• Ability to implement, manage, finalize projects as assigned.
• A good understanding and knowledge of networking and application-level operations
• Ability to quickly diagnose issues and suggest solutions.
• Working knowledge of scripting language to support automation tasks. PowerShell preferred.

Education and Experience:

• BS/MS degree in Computer Science, Engineering, or a related field
• 1-3 years of experience is preferred.   

CDM is proud to be an Equal Opportunity, Affirmative Action, E-Verify, and Drug Free Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.